Office: (44) (0) 5603 676623  |  Independent Communications Consultancy based Westminster, London SW1
Office: (44) (0) 5603 676623  |  Independent Communications Consultancy based Westminster, London SW1


Our mission is to help you communicate better. So no matter what stage your comms are at, starting out or mature, human or digital, we can help you. We’re based in central London and work face-to-face and via video just as easily around the UK and the rest of the world. 

More about Comms Services

Training Services

We offer a full range of support, training and coaching for groups and individuals, from single sessions to ongoing support. Our modular courses cover all aspects of professional communications, digital marketing and social media. 

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Data Insight

Insight comes from gathering data, analysing trends and details and monitoring a range of analytical reports. We can set these up and provide the quantitative insights you need to help your project succeed.

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Writing Services

We enjoy writing in all styles and voices for all audiences. Whether you want support for academic writing; putting extra flourishes on product descriptions; or writing readable text for your web pages just get in touch and we can probably help. 

More about Writing Services

Instant Bookshop

You don’t have to wait. If you want practical books written to help your communications needs, our bookshop is always open for instant downloads. There is everything you need to master your communications.

Visit the Bookshop

Human Insight

Insight comes from knowing the human side of communication, from the writers, speakers and audience reactions, from parsing sentences and knowing exactly the right words and phrasing. We can provide the linguistic, qualitative insights you need to help your project succeed.

Read More about Insight

Have a Question about Comms?

We're here to help you communicate better!

“William Whyte first said, ‘The biggest problem in communication is the illusion it has taken place.’

Our human and data insight helps us solve this problem.”

Mark Goldfinch

What People Say About Us

  • “I didn’t get the chance to speak to you about your presentation. It was really good and I would be happy to hear it again 😀”

    John Turner
    CEO, Educational Life
  • “Fantastic documentary, well done. I now know a famous person.”

    Esmari Hayes
  • “I think the website is fantastic – very impressed and well done! I am very pleased with the website and cannot thank you enough for your help with this.”

    Mrs Bernie Meredith
    CEO, Argosy Events Ltd
  • “A great series of posts – very evocative of the times.”

    Duncan Macmillan
    MD, Art & Soul
  • “Interesting. I was actually engrossed by this essay and learned a lot, although not a linguist and not expecting to be interested.”

    Stuart Groom
  • “I can’t wait to talk to Mark. I had a look at his websites: top class. Am captivated.”

    Cristina Elena
    Royal Elite Candles
  • “My book does look good!! Thank you.”

    Oonagh Bastille
    Author, 'Dying to Know'
  • “Thanks, both the videos you’ve done of me are amazing!”

    Charlie Chittenden
  • “You were a true pro to cope with those artist interviews (our first) and I thank you for handling the situation so well.”

    Freddie Middleton
    PR Consultant
  • “Perfect – very comprehensive and spot on.”

    Caroline Barratt
    VA, Practical Admin
  • “What you’ve achieved with the website and programmes is really impressive – a sincere thank you Mark.”

    Dr Mike Warren
    Founding Director
  • “Mark is like the Steve Irwin or Bear Grylls of communications. He’s had some amazing experiences and was really able to put himself in my shoes.”

    Guy M
  • “Pathways are funny things in life, in how something as traumatic as the Deal bombing or a simple misspoken word can influence a person into going left or right off them. You did the right thing for you at the time and have been proved right.”

    Wendy G
    Office Manager
  • “A good read. You’ve inspired me to give it a go.”

    Jamie Jordan
  • “Mark’s Marketing MOT programme has got me back in the driving seat of marketing my business.  I now have a marketing strategy and a plan for implementing it, rather than the ad hoc method I had before. Since working with Mark I have changed my branding as I now have a clear vision of how I want my marketing to work and how my branding represents me. Thank you Mark.”


    Karen Chambers BSc PGCert Business & Personal Coaching
    KC Coaching
  • “Absolutely fascinating – particularly on the mechanics of comprehension delay. Also the fact that Arabic is not monolithic.”


    Christian E
    Lecturer, Plymouth University
  • “Great presentation Mark.”

    Paul Andrews
    CEO, JIK Software Ltd
  • “I really enjoyed Mark’s presentation. He seems to have fitted about three lifetimes into one! Although there was a practical and useful element to his talk, it was the nuggets about Mark’s experiences that I have really taken away. I certainly recommend taking the opportunity to attend one of Mark’s presentations, if you can.”

    Michael Gordon
    Vows that Wow
  • “Brilliant video!”

    Katy Fryd
  • “Thank you for giving me my first shot at the marketing and tech industry. Will never forget the opportunities you’ve given me. Good luck!”

    Luke Besant
    Digital Marketing Manager, JTL